Project background
Situated in northern
Indochina, bordering economic heavyweights China, Vietnam and Thailand, Laos is
an agricultural country that, before the COVID-19 pandemic, was in the process
of rapid social and economic change, achieving an average of 5% GDP growth per
year 2010-2019 [1]. The city
of Luang Pabang, in the north, had been a part of that growth as a UNESCO World
Heritage Site and tourism hub.
Peuan Mit, the Laos
program of the social enterprise Friends-International, opened the Khaiphaen
training restaurant in Luang Prabang in 2014 to ensure marginalized youth from
communities and villages around the city could take advantage of its booming
tourist economy. The restaurant is a social business that offers comprehensive hospitality
training and holistic social support to on average 30 young people a year .
Since the pandemic
began in March 2020, the country’s economy has contracted severely and
marginalized families and children have been in crisis. With the collapse of
the tourism industry, many families lost their employment and no other location
in Laos has been hit harder by this than Luang Prabang.
Key project activities
The project’s primary activity was the provision
of hospitality vocational training to marginalized youth (15-24) at the
Khaiphaen training restaurant in Luang Prabang. The training includes cooking,
service and hygiene elements. Students at Khaiphaen also receive comprehensive
social support to ensure they could finish their training, and support to find
employment after their graduation, including:
1. Ongoing follow-ups and psychosocial
counselling from an assigned case manager.
2. Education in Lao literacy, English, numeracy
and life skills.
3. Basic social services, such as medical
care, referrals to the hospital if needed, daily meals, transportation, and
safe short-term housing in a group home if the students live far from
Khaiphaen.
4. Job-readiness training and employment
support to provide the full suite of skills required for employment.
5. Placement in employment or support to
start a micro-enterprise after graduation.
Due to the COVID-19 pandemic, the project only ran
its original training capacity during March 2020. Responding to the pandemic,
the Lao government enacted lockdown measures from 28 March to 18 May, during which time Khaiphaen
was closed and students returned to their villages to spend the lockdown with
their families. As Laos closed its borders to all flights, the tourism industry
was undercut and Khaiphaen, which relies on a customer target group of tourists,
had to revise its social business model and training curriculum.
In June, the business and training re-opened
part-time offering breakfast catering to locals and training students in local Lao
cuisine. In September, opening hours were extended to offer lunch and evening
snacks. The training course, which before the pandemic lasted between eight
months to a year per student, was shortened to two to three months. A long training
course is not realistic for students in current economic conditions, because
they need to transition quickly to employment in order to generate income.
Key project outcomes
During the project period of March 2020
– January 2021, Khaiphaen training restaurant achieved the following outcomes:
- 12 youth received training at Khaiphaen
and accommodation at a group home
- Five Khaiphaen students were placed in
employment
- Two Khaiphaen students were supported
to start micro-enterprises
Overall, the outcomes for the period were
much lower than normal due to the COVID-19 pandemic, which scared some students
away from training or forced them to quit training to look for employment, as
well as obliging Peuan Mit to adapt to the circumstances by limiting the
training duration and curriculum.
However, even though quantitatively the
project’s achievements were lower than normal, Peuan Mit maintained its impact
for its beneficiaries. In all, 12 students received training, three of whom are
still taking the course. Ten students graduated, three of whom returned to
their hometowns and five of whom were placed in employment in local cantinas
and cafes in Luang Prabang. Two graduates were unable to find employment in the
hospitality industry due to the recession and lower demand among businesses. We
supported them to start micro-enterprises with their family members in areas
with reliable demand: one student started a business selling food outside a
primary school and one student started raising ducks to sell. At the time of
writing, the seven young people placed in jobs were making an average monthly
wage of US$120, which is more than double the average wage of a student before
their training.
Community involvement
We work closely with stakeholders in
Luang Prabang and Vientiane Capital, including the government (village chiefs,
Lao Women’s Union, Lao Youth Union, and Department of Labor and Social
Welfare), local businesses and communities. We collaborate with government and
communities mainly to identify in-need youth who could benefit from Khaiphaen
training. We maintain a network of local hospitality businesses to promote
Khaiphaen restaurant and to place graduates in employment.
Find below a case study that
illustrates a story of a current beneficiary who was identified through
collaboration with the Department of Labor and Social Welfare.
Xee Ve’s story:
“Hello,
I’m a 16 year-old girl. There are 16 people in my family, my parents are
farmers and we live in a small house in Xayyabuly province.
After
I finished primary school, I couldn’t go to secondary school, because I had to
help my parents and other siblings work in our rice field. We do a lot of
agricultural work: we have corn and rice fields and in dry season we grow
vegetables. Despite all this hard work, we are very poor.
One
day, my family requested social support from our village head and we were
referred to the Social Welfare Department in Vientiane Capital, who contacted
Peuan Mit to support us.
Peuan
Mit began helping us in January 2021 and my family was very happy. My younger
brothers and sisters received school materials from Peuan Mit to continue their
education, and I was supported to study cooking and service which is a great
subject. I had dreamed of being a cook for a long time. The vocational training
is at Khaiphaen restaurant in Luang Prabang province which is very far away
from my home town. So, I left my home town to study at Khaiphaen.
The
teachers and social workers here are very good to me and I have learned many
skills from them. The course is not so long, but it’s not easy to complete all
the skills especially Lao and English language, which are my big challenges.
However,
I will try on my best to complete this training. I realize that my family is
waiting for me and I hope that one day I will get a job in a restaurant or in a
famous hotel and get a very big salary, then I could support my family and help
send my younger sisters and brothers to school.”
What’s next?
Khaiphaen training restaurant will continue to operate with the support
of customers and charitable donations. It is expected that the pandemic period
will continue for the next few years, so Khaiphaen will continue its strategy
of targeting local customers and providing training that equips youth to obtain
employment in local-targeting hospitality establishments. Our focus may turn
back to tourists after the country opens again and tourism begins to recover.
Once this transition begins to happen there will be a need of funding to hire
new staff and potentially upgrade equipment.
At the time of writing, all Khaiphaen graduates placed in jobs are still
in employed and are self-sufficient. It is part of our program that we continue
to follow up with graduates for 12 months after they obtain employment to check
in on their situation and assist if they have emergency needs.
Can travelers visit this project?
Normally, international travellers would be welcome to come
and eat at Khaiphaen, but this is currently not possible as Laos is closed to
all flights.
Project background
Despite strong economic growth in recent years, Laos faces major challenges in the area of human development. Education is one of the core needs not being fulfilled for the poorest and most marginalized in Laos. As of 2016, only 36% of the adult population had received secondary-level education. This lack of education and access to employment opportunities can lead young people into a vicious cycle of poverty and high-risk behaviors, such as drug and alcohol abuse.
In northern Laos, the city of Luang Prabang has experienced increased tourism in recent years. Marginalized and vulnerable populations from the northern provinces of Laos migrate to Luang Prabang in the hopes of benefiting from the city’s increasing wealth.
However, as many of them come from ethnic minorities, are poorly educated and have limited knowledge of Lao language, it can be extremely difficult to find a job. There is a clear opportunity to increase marginalized people’s share in tourism-related income by skilling them up to be hired in the industry. This is a core aim of our work in Luang Prabang.
Project overview
Khaiphaen restaurant in Luang Prabang is providing a 9 to 12 month vocational training to marginalized young people aged 15-24 along with basic services and employment opportunities so that they can lift themselves out of poverty. It has been operating since 2014 and is training about 30 students per year.
As a social business, Khaiphaen provides:
- Comprehensive market-relevant hospitality training (cooking, serving, and restaurant management) to youth.
- Supportive services such as psycho-social counselling, literacy and numeracy education, life-skills education.
- Basic social services such as medical care, referrals to hospital, daily meals, transportation, and safe short-term housing in a group homes, if students live far from Luang Prabang.
- Job-readiness training and employment support to provide the full suite of skills required for employment. We ensure graduates secure safe, gainful employment or equip them to start their own micro-enterprises. 100% of our students are placed into employment after graduation.
What's covered in project cost
Project costs include everything needed for students to study in a safe and nurturing environment, and to find safe and gainful employment after graduation, namely:
- social services for students and employment support;
- personnel (cooking teachers and staff training students);
- restaurant running costs; and
- accommodation.
Partners and community involvement
To ensure the sustainability and efficiency of the project, Friends-International and Khaiphaen are working with a range of different partners:
- Local communities and especially village chiefs for our outreach activities. Village chiefs get in touch with us when a family in their community is in a difficult situation and if they see potential for a young person to enrol in our training.
- Partner NGOs referring some cases to us to enrol teenagers in the training.
- Businesses in the hospitality industry to place graduates in internships, apprenticeships or jobs. We also bring students to those partners as part of our study tours to show them different work environments and sectors.
- Travel companies helping us to reach out to new audiences and to attract tourists to the restaurant. We have developed a few specific packages and activities for travel companies – tailored to their needs and customer’s typology.
Part of a larger strategy
Khaiphaen is run by Peuan Mit (Friends-International’s program in Laos) saving lives and building futures of the most marginalized children, youth and their families. This project is one of the ways we support our beneficiaries. In addition, we also provide catch up and remedial education for out of school children, school enrolment services, other types of vocational training for young people (e.g. motorbike mechanics in Vientiane), social services to caretakers and micro-business support for young people or caretakers to help them find sustainable ways to support their family.
Khaiphaen also has sister restaurants which use the same vocational training model in Vientiane (Laos), Phnom Penh, Siem Reap, Sihanoukville (Cambodia) and Yangon (Myanmar), training a total of 330 students per year, with profits invested back into the programmes to reach more young people.